TTfone Mercury 2 (TT200) Pay As You Go - Prepay - Payg - Big Button Basic Senior Mobile Phone - Simple - with Dock (EE PAYG)

4.1 out of 5 stars
TTfone Mercury 2 (TT200) Pay As You Go - Prepay - Payg - Big Button Basic Senior Mobile Phone - Simple - with Dock (EE PAYG)
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Price: £26.99

Brand: TTfone

 

Description: T Tfone Mercury 2 (TT200) Pay As You Go - Prepay - Payg - Big Button Basic Senior Mobile Phone - Simple - with Dock (EE PAYG).

 

Category: Prepay Mobile Phones

Merchant: TTfone

Product ID: TT200-EE

EAN: 5060269757102

 
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Currently out of stock
 

Author: francis vella

Rating: 5

Review: nothing to dislike .simple like me

 

Author: Lucy L

Rating: 1

Review: I rarely write reviews, but I am so upset I feel that I have to. I purchased this mobile phone for my parents, who can't handle anything vaguely technical. I also needed to purchase a sim card so when I saw this I thought it was ideal. Well, the phone took about a week or so to arrive. The instructions to assemble it were really simple, but when I put the phone on to charge...nothing happened. I was a little worried, but thought, 'OK, I'll wait a little longer.' When the phone screen remained blank, I tried charging it on the phone dock. Still nothing. I contacted TTfone's customer service via email, and they were pretty quick to respond, giving me a list of troubleshooting options. Even though I'd tried them already, I gave it another shot. But even after supposedly charging up all night, the phone remained dead the next morning. It showed NO sign it was being charged, or had finished charging. The screen remained absolutely blank. It wouldn't switch on, regardless of how long I pressed the red 'On' button for. I'm assuming that the battery I received was a dud? I asked TTfone for a refund, and they provided a link to a pre-paid label to print off, and when I told them I don't have a printer, they gave me a returns address which I have to pay, and then told me to send them the postage receipt so they could refund that also. I ordered a mobile phone from a different company which happily worked. However...when it came to topping up using the top up voucher I received from TTfone, Vodafone wouldn't recognise the top up number, no matter how many times I keyed it in. The automated voicemail just says "Sorry, we didn't get that. Please key in your 12 digit top up number." I tried again. And again. Nope, Vodafone won't recognise the number. I don't know if I was just unlucky, but on the whole, this has been a pretty awful experience. I don't know what to make of this, but I can't help feel I've been scammed. Merry Christmas to me!

 

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